General enquiries
contact@freightutils.com
We aim to respond within 1 business day.
We aim to respond within 1 business day.
Pro API support
contact@freightutils.com
Pro subscribers receive priority handling. We aim to respond within 24 hours, Monday to Friday UK business hours.
Pro subscribers receive priority handling. We aim to respond within 24 hours, Monday to Friday UK business hours.
Data corrections & regulatory questions
contact@freightutils.com
Spotted incorrect ADR data, an outdated HS code, or a calculator that doesn't match the regulation? Send the URL, what you expected, and the authoritative source.
Spotted incorrect ADR data, an outdated HS code, or a calculator that doesn't match the regulation? Send the URL, what you expected, and the authoritative source.
Security disclosure
contact@freightutils.com
For security or vulnerability reports. Please include reproduction steps and avoid testing against live customer data. We acknowledge reports within 1 business day.
For security or vulnerability reports. Please include reproduction steps and avoid testing against live customer data. We acknowledge reports within 1 business day.
Abuse / takedown
contact@freightutils.com
Misuse of the API, scraping, or content concerns.
Misuse of the API, scraping, or content concerns.
We do not run a phone line or live chat. Email is the only supported channel. This keeps things simple, gives us a written record, and lets us respond properly to nuanced freight and compliance questions.