Terms of Service

Acceptance of Terms

By accessing and using FreightUtils (www.freightutils.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the site.

FreightUtils is sold to businesses and professionals. By subscribing you confirm you are acting in the course of a trade, business or profession.

Who Provides FreightUtils

FreightUtils is provided by:

Informational Purposes Only

All tools, calculators, data, and information provided on FreightUtils are for informational and reference purposes only. While we strive to ensure accuracy, no guarantee is made that the information is complete, current, or free from error.

Calculations, conversion results, and reference data should be independently verified before use in any commercial, regulatory, or operational context. Do not rely solely on FreightUtils output for business decisions, customs declarations, or compliance purposes.

Data Accuracy — Safety-Critical Domains

FreightUtils data is best-effort and provided as a reference only. It is not legal, regulatory, or compliance advice. Users are responsible for verifying outputs against authoritative sources before acting on them. We accept no liability for decisions made based on FreightUtils data, particularly for safety-critical domains including ADR dangerous goods, HS code classification, customs duty calculation, and VAT determination.

Data Sources

FreightUtils compiles reference data from published sources, including UNECE (ADR 2025, UN/LOCODE), the UN Statistics Division (HS 2022 descriptions), ISO standards (container and pallet dimensions), ICC (Incoterms 2020), UK government sources under the Open Government Licence v3.0 (UK Trade Tariff, DESNZ conversion factors), the US EPA and ADEME (emission factors), the European Commission (ICS2 stop-words), the US FAA (airline designators), OurAirports (public domain), industry conventions published by IATA (the volumetric divisor, ULD type codes), and carrier and manufacturer publications. While these sources are authoritative, FreightUtils is not affiliated with or endorsed by any of these organisations.

Data may not reflect the most recent amendments, corrections, or national variations. Always consult the original source publication and your relevant national authority for definitive information.

ADR Dangerous Goods Disclaimer

The ADR dangerous goods lookup is a reference aid only. It is not a substitute for the full text of the ADR agreement, and should not be used as the sole basis for classification, packaging, labelling, or routing decisions. Operational decisions involving dangerous goods must be made in consultation with the full ADR regulations and, where required, a qualified Dangerous Goods Safety Adviser (DGSA) as mandated by ADR Chapter 1.8.3.

Document Uploads and Extraction

Some FreightUtils features allow you to upload documents — for example images or PDFs of dangerous goods declarations — so the relevant details can be read out for you. By uploading a document you confirm you are entitled to share it with us and our processors; do not upload documents you have no authority to share, including employer or customer documents where that authority is absent. Extraction is a reading aid, not a verdict: extracted values are drafts for your review, and every check runs only on the values you confirm. Uploaded documents are processed transiently and are not stored by FreightUtils — see the privacy policy for details, including our extraction sub-processor. Outputs remain reference information as set out above: not consignor classification, not carrier acceptance, and not professional or legal advice. The No Warranty and Limitation of Liability sections apply to these features in full.

HS Code Disclaimer

The HS code lookup provides the internationally harmonised 6-digit Harmonized System classification maintained by the World Customs Organization (WCO). This is a reference tool only and does not constitute an official tariff classification. For binding tariff information, duty rates, and national tariff extensions (e.g., UK 10-digit commodity codes, US HTS 10-digit codes, EU 8-digit CN codes), consult your national customs authority.

No Warranty

FreightUtils is provided “as is” and “as available” without any warranty of any kind, whether express, implied, or statutory. We disclaim all warranties including, without limitation, warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, FreightUtils and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of, or inability to use, this site or its tools. This includes, without limitation, damages arising from incorrect calculations, misclassification of goods, customs delays, duty miscalculations, or any other decisions made based on information provided by FreightUtils.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.

Subject to the paragraph above, our total aggregate liability to you in connection with FreightUtils — whether in contract, tort (including negligence), or otherwise — is capped at the greater of £50 and the total fees you have paid us in the twelve months preceding the event giving rise to the claim. For users on the Free tier this cap is £50. For Pro subscribers it is up to £228 (twelve monthly subscriptions at £19/month).

UK Consumer Law — Cooling-Off and Cancellation

Pro starts immediately on payment. Where UK consumer law gives a 14-day cooling-off period, you waive it by the confirmation you select at checkout, on the Stripe payment page, before you pay — as our refund policy states.

You can cancel your Pro subscription at any time. Full cancellation, refund, and pro-rata terms are at /refund-policy.

API Terms

The FreightUtils REST API is available on three tiers: Anonymous (25 requests/day, no signup), Free with API key (100 requests/day, email signup), and Pro (50,000 requests/month, £19/month). Free tiers have no service level agreement (SLA) and no guarantee of uptime or availability. Pro subscriptions include best-effort priority support but no contractual SLA.

We reserve the right to modify rate limits, response formats, or endpoint availability. Material changes affecting Pro subscribers will be notified by email at least 30 days before they take effect. Excessive or abusive usage on any tier may result in temporary or permanent blocking.

During a Pro price hold, the plan’s price, its request allowance and the features listed on the day you subscribed do not change for you. The hold does not cover taxes, and it ends if you cancel.

Data Processing

For data processing relating to API key signups and Pro subscriptions, see our privacy policy and data processing agreement.

Intellectual Property

ADR 2025 data: sourced from the official UNECE ADR 2025 publication (ECE/TRANS/352), as given legal effect by EU Directive 2008/68/EC (consolidated). HS 2022 data: the WCO nomenclature as published by the UN Statistics Division (UN Comtrade H6 descriptions); no named open licence. Airline data: compiled by FreightUtils from public sources (carrier-published pages and FAA Order JO 7340.2 for verified records); IATA and ICAO assign these codes but do not publish or endorse this dataset. INCOTERMS 2020: referenced from ICC official publications and trade.gov guidance. Container and pallet specifications: based on ISO 668, ISO 1496, ISO 6780, and EPAL published standards. Site design, code, and original content: © 2026 FreightUtils.com.

Use of the data

FreightUtils answers one question at a time. Each API response, tool result and page gives the values that relate to the identifiers you asked about, with the source they come from. You may store those answers, show them inside your own systems and products, and cite them, as long as the source line travels with the values. You may not use the service, the API or the website to extract, copy or rebuild the underlying datasets in bulk — by automated enumeration, scraping or systematic repeated queries — and you may not redistribute, resell or sublicense the datasets or any substantial part of them as data. Some datasets are compiled from publications whose publishers assert rights in them, among them the UNECE ADR, the Harmonized System nomenclature and UN/LOCODE. We serve them on a best-effort, per-query basis with attribution and grant you no rights in those publications; the Data licensing page says what we know about each dataset’s terms. If you hold rights in content we serve and believe our use goes beyond what your terms allow, write to us at the support address on the Contact page and we will reply within ten working days.

A check result, and the receipt that records it, state what FreightUtils computed from the inputs you supplied, on the data edition and date the answer names. They are a record of the software’s work, not advice. They do not replace the judgement of a trained person — a dangerous goods safety adviser, a customs broker, the carrier — and they do not transfer to FreightUtils any responsibility that the law places on a consignor, a carrier, a driver or their agents. You remain responsible for the inputs you supply, for checking a result against the current regulation before you rely on it, and for the decision you take. A receipt can be retrieved by the key that made it, or a Pro key of the same account, for 90 days; it proves what was computed and when, not that the consignment was lawful.

Anyone who holds a receipt’s id can confirm, without a key, that the receipt exists and read its hash, schema version, creation time, tool and data edition — never its inputs, its result or who made it.

Changes to Terms

We may update these Terms of Service. Every change is posted on this page with a new revision date.

A change that affects a Pro plan — its price, its request allowance, its listed features, or these terms as they apply to subscribers — is emailed to Pro subscribers, at the email address on their FreightUtils account, at least 14 days before it takes effect, or at least 30 days for a change the API Terms above cover. For each subscriber the change takes effect at the start of the first billing period that begins after that notice has run. A subscriber who does not accept the change may cancel before then and keeps the current terms to the end of the period paid; the refund policy applies as it stands.

Other changes, such as new free tools, new pages or corrections, take effect when they are posted.

No change to these terms alters, during a Pro price hold, the plan’s price, its request allowance or the features listed on the day you subscribed. The hold does not cover taxes, and it ends if you cancel.

Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For questions about these terms, contact us at contact@freightutils.com.